Warranty & consumer rights

Australian Consumer Law provides guarantees that cannot be excluded by a store or manufacturer warranty. The appropriate remedy depends on the fault and its seriousness. These rights can continue beyond a stated warranty period.

For a major failure you are entitled to a refund or replacement, and compensation for reasonably foreseeable loss or damage. Where goods fail to be of acceptable quality without a major failure, you are entitled to have them repaired or replaced.

Supplier support

Our miner supplier has offered a three-month repair warranty with an Australian repair service. Contact CryptoLot to confirm coverage for your exact model and arrange assistance. That supplier arrangement does not limit your consumer guarantees, and you do not have to deal solely with the manufacturer.

Settings and modifications

Use the correct power supply and supported settings. Damage caused by misuse or unsuitable modifications may not be covered, but modifying hardware does not automatically remove rights for an unrelated fault.

Email info@cryptolot.com.au for support. See our returns process and the ACCC warranty guidance ↗.

Updated 26 October 2026